I’m a big fan of e-commerce. Why shouldn’t anyone be? Sit at home, order and get stuff at your doorstep. Add to that the discounts and you’ve got a pretty good reason to shop online. But when it comes to buying gadgets or technology related stuff online it gets a little painful at times. For one, there’s no decent online store based in India with a pan India presence and the few that exist cost a bomb, have a shitty interface or don’t have a large stock. Ebay is a solution and one can mostly find a good deal but at times when you need something specific it may not be listed or is priced at MRP.
So I’m always in this quest for an online tech store in India that just works. It led me to The IT Depot. It seemed like a decent enough online tech store to me, quite an amazing stock, decent pricing and a good enough user interface. What grabbed my eye balls was their shipping policy. They prefer to ship via Speed Post. Now that’s weird. I decided to dig a little further and found they operate offline stores in Chennai (I thought they knew courier services were invented by now).
I looked up a few other stores for the Logitech earphones I wanted to buy but no luck. Eventually I decided to give it a try. They had a ready stock for the earphones I wanted and the price was decent. On checking out the shipping page explained an extra charge for shipment via courier (there was no other option). Now that made me smile and I quickly finished with the payment. Everything done, it seemed like a breeze and I was happy I finally found a great online tech store.
The surprise party started with the next day when I received an e-mail informing me that my package has been shipped via Speed Post. Now I paid for courier so how could they ship it through Speed Post? I decided to shoot them an e-mail today (still waiting on a response for that). The package arrived today though. I don’t have anything against the Indian Postal Department but when it comes to e-commerce I’d prefer courier services for their customer care and trust. Yes I do not trust the Speed Post.
Anyways no grudge against The IT Depot but they must mention on the checkout that no matter if you choose courier they’ll send your package via Speed Post only. On the whole I’d recommend them in case you cannot find anything on Ebay and hold the patience to trust Speed Post.
Article by Harry
Harry has written 461 awesome articles on HarryJerry.com.
About: ...an engineering student, a freelancer, a professional blogger, a loving lover, too shy, an Internet freak....and everything I shouldn't be.
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Tags: ecommerce, gadgets, India, online store, review, tech store
