The days are finally here. Flipkart has finally started showing multiple vendors for products on its site. This brings Flipkart from being a simple online retailer to a huge marketplace with a massive customer base. The company has been ironing out a few legal kinks recently, as I’ve been told, and this is also a part of the company’s “expansion” strategy.
For the consumer it means that you’ll be able to choose from multiple vendors for a single product. Now this is where it gets tricky. Each vendor can offer their own price for any particular product. Also, every vendor has their own feedback (registered by customers) just like the ones you see on eBay, replacement policy (very different from the usual Flipkart policy), shipping times and terms of service.
So the next time you buy a product on Flipkart and wonder why it sucked or didn’t ever arrive on time – blame it on these vendors. Flipkart has set very high standards for online retailers and these vendors are going to screw things up. No matter how hard Flipkart pulls their ears with service contracts and guidelines, things are about to turn sour.
You have been warned.